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About Us

Our Story

From humble beginnings as Jim’s Home Care to our present identity as Elka Home Care, our story centres on family. 

Our story began when James (known as Jim) witnessed his mother receiving care through a Home Care Package. He was unimpressed by the lacklustre approach to care, and the high fees from other providers. He quickly noticed that the higher fees meant that less care could be spent on his mum.  

James’ mom, Elka, was our inspiration and we would like to honour his dream of delivering better value and genuine support. 

Today, Elka Home Care is a trusted provider of personalised in-home care services across Australia. We’re passionate about helping people in their golden years live comfortably and independently in their own homes. 

As a family-owned business, we ensure each client receives the attentive support and value they deserve – just as James wanted for his mother Elka.

Elka Home Care started our as Jims Home Care, and the connection is very important. The business was originally started by James (or Jim as he was known).
As Jim’s mum moved onto a Home Care Package he was unimpressed by the lacklustre approach to care, and the high fees from other providers. He quickly noticed that the higher fees meant that less care could be spent on his mum.
We strive to continue that legacy of focusing on improving the care delivered to each person, as if they were part of the family.
James’, or Jim, mum was Elka, and we want to pay homage to his dream.

Elka Home Care is a trusted provider of personalised in-home care services across Australia. We’re passionate about helping people in their golden years live comfortably and independently in their own homes. As a family-owned business, we treat each client like our own, offering care and support with the same love and attention we would give our parents or grandparents.

Our Team

We know that having someone new in your home can be a big step, and that’s why we prioritise matching you with the right carer for your needs. Our carers are carefully selected for their experience, compassion, and dedication to delivering the highest possible standard of care. They will respect your lifestyle, preferences, and culture, treating you with the dignity and kindness you deserve—just like family.

Our Mission

Our mission is to deliver compassionate, personalised care as if every client were a member of our own family. We are committed to providing high-quality, Consumer Directed Care that empowers clients to live life on their terms. Our vision is to ensure that every individual can continue living independently in their own home, supported by care that focuses on their unique needs and goals.

Supporting Independence with Personalised, Affordable Home Care

At Elka Home Care, we believe that everyone deserves the opportunity to live comfortably and independently in their own home. As a family-owned business, we’re dedicated to providing compassionate, personalised care that is tailored to each individual's needs. From personal care and domestic assistance to social support and respite care, we offer a wide range of services to help you or your loved ones live a fulfilling life. Our team is committed to simplifying the complexities of government-funded Home Care Packages, ensuring you receive the support you deserve with minimal hassle. With Elka, you’re more than just a client—you’re part of our family.

Our Advantage

Our Approach

Frequently Asked Questions

We offer our home care services Australia-wide, ensuring that you or your loved ones can receive quality, personalised care no matter where you are located.

Elka Home Care offers a wide range of services, including personal care, domestic assistance, social support, and respite care. We tailor our services to meet the specific needs of each client.

Eligibility for government-funded home care packages depends on several factors. Our team can guide you through the process of determining eligibility and help you apply for the right level of care (Levels 1-4).

Yes, you can easily switch your home care provider to Elka Home Care. We’ll assist you in managing the transition smoothly, ensuring there’s no disruption to your loved one’s care.

At Elka Home Care, all our carers undergo thorough vetting, training, and regular assessments to ensure they meet the highest standards of care. We work closely with clients to match them with carers who suit their needs and preferences.